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Marked a Movie as Watched & Rated on Trakt App but Won't Sync to Plex? #623

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jeff15110168 opened this issue May 18, 2022 · 5 comments
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@jeff15110168
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jeff15110168 commented May 18, 2022

So I watched a movie in theaters back in April (Everything Everywhere All At Once), I marked it as watched and rated it in the Trakt app right after leaving the theater. Same movie recently got added to my Plex but the watched / rating won't sync even though I have it set to Synchronize (Push + Pull). I've run a full sync in Kitana and it says successful but it still won't sync. This seems specific to movies that I rate in Trakt before they are added to Plex, as I otherwise see ratings synced from Trakt to Plex for movies that existed in my library before I add the rating in Trakt app. Any idea what could be causing this / potential fix?

Also tried to access via http://trakt-for-plex.github.io/configuration/#/connect but it says "Unable to find valid connection" for some reason now.

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@the-jeffski
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I fix this periodically by doing a 'Pull from Trakt.tv' in Kitana rather than a sync. It then should overwrite with whats in Trakt. I found if you have run after library updates enabled you don't get this issue.

@jeff15110168
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I fix this periodically by doing a 'Pull from Trakt.tv' in Kitana rather than a sync. It then should overwrite with whats in Trakt. I found if you have run after library updates enabled you don't get this issue.

Interesting. What do you mean by "running after library updates"?

@the-jeffski
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The Sync after library updates option a bit further down.

@jeff15110168
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i see - i think i've always had that box checked in kitana settings. So running "Pull from trakt.tv" when there's a mismatch between plex not pulling ratings is the solution for now?

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@the-jeffski
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the-jeffski commented Jun 9, 2022 via email

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