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Adding additional function to have special reply when ticket is closing #392

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Adding additional function to have special reply when ticket is closing #392

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Commits on Nov 26, 2012

  1. Adding additional function to have special reply when ticket is closing

    Jan Kraljič committed Nov 26, 2012
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Commits on Nov 27, 2012

  1. Fixing some minor changes regarding new testing

    Jan Kraljič committed Nov 27, 2012
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  2. Changed user GUI to change priority of already submitted ticket. This… 

    … is practical when problem is getting worste.
    Jan Kraljič committed Nov 27, 2012
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  3. Changing process of ticket life. Ticket is reopened if there is new m… 

    …essage recieved to the ticket.

This is nessary because even if staff already close the ticket, user can still reply that is not solved
    Jan Kraljič committed Nov 27, 2012
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